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Privacy Policy

Dasar Privasi RateX.my

Last Updated: February 7, 2026 | Dikemaskini: 7 Februari 2026

1 Introduction | Pengenalan

Welcome to RateX.my ("we," "our," or "us"). We are committed to protecting your privacy and personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable laws.

Selamat datang ke RateX.my. Kami komited untuk melindungi privasi dan data peribadi anda selaras dengan Akta Perlindungan Data Peribadi 2010 (PDPA) Malaysia dan undang-undang lain yang berkaitan.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at https://ratex.my.

2 Information We Collect | Maklumat Yang Dikumpul

2.1 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Date and time of visit

2.2 Information You Provide

We may collect information you voluntarily provide, such as:

  • Contact information (if you reach out to us)
  • Feedback and suggestions
  • Any other information you choose to share

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic (Google Analytics)
  • Remember your preferences
  • Improve user experience
  • Display relevant content

3 How We Use Your Information | Bagaimana Kami Menggunakan Maklumat

We use the collected information for the following purposes:

📊 Analytics

To understand how visitors use our website and improve our services

🔧 Website Improvement

To enhance functionality, user experience, and content

📧 Communication

To respond to your inquiries and provide support

🔒 Security

To protect against unauthorized access and maintain security

4 Data Sharing | Perkongsian Data

We do NOT sell, trade, or rent your personal information to third parties.

Kami TIDAK menjual, memperdagangkan, atau menyewakan maklumat peribadi anda kepada pihak ketiga.

We may share information only in the following circumstances:

  • Service Providers: With trusted third-party services (e.g., Google Analytics) that help us operate our website
  • Legal Requirements: When required by Malaysian law or legal process
  • Protection: To protect rights, property, or safety of RateX.my or others

5 Your Rights Under PDPA | Hak Anda Di Bawah PDPA

Under the Personal Data Protection Act 2010, you have the right to:

📝

Access

Request access to your personal data we hold

✏️

Correction

Request correction of inaccurate data

🚫

Withdraw Consent

Withdraw consent for data processing

Inquire

Make inquiries about our data practices

6 Data Security | Keselamatan Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses:

🔒 SSL/HTTPS Encryption 🛡️ Secure Servers 🔐 Regular Updates

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7 Third-Party Links | Pautan Pihak Ketiga

Our website may contain links to external websites (e.g., bank websites, government portals, insurance company sites). We are not responsible for the privacy practices of these third-party sites.

Laman web kami mungkin mengandungi pautan ke laman web luar. Kami tidak bertanggungjawab ke atas amalan privasi laman pihak ketiga tersebut.

8 Children's Privacy | Privasi Kanak-kanak

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

9 Changes to This Policy | Perubahan Dasar

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10 Contact Us | Hubungi Kami

If you have any questions about this Privacy Policy or wish to exercise your rights under PDPA, please contact us:

RateX.my

📧 Email: feedra@gmail.com

🌐 Website: https://ratex.my